Here some tips when you got a job fail. If that can not help for you. Please contact to us!
1. Check your name path and you file name:
- Please make sure your path name should not contain any non-standard characters like (1) / \ " % # ? or language specific non-ASCII characters like Cyrillic or Korean alphabet. If your scene contains such characters, it's always best to change them.
* You should remove (1) and other special characters in your name path and file.
* Output File allowed: png/tif/tga/bmp/jpg/exr and hdr
* Format output should be output_name.png or output_name.tif/tga/bmp/jpg/exr/hdr
2. Check your Camera name:
You have to fill EXACTLY your camera name like in your file setting.
3. Contact Us.
- Please list your Job #ID, your plugin name and version, your rendered name and version and sent it to us.
- Open your ticket -> Click here.
- Chat with us by Skype: live:superrendersfarm
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